Certificate in Patient Care Coordination and Medical Office Flow
A five-module certificate in healthcare administration, patient flow and triage, electronic records, medical billing, and care coordination. Prepare for administrative and coordination roles in clinics and medical offices. Register for individual modules as CPD, or take all modules as a bundle.
$1,800 all modules (bundle)
Who This Program Is For
- Aspiring healthcare administrators entering healthcare through a non-clinical path.
- Internationally trained health professionals seeking a Canadian credential.
- Career changers from customer service, hospitality, or general administration.
- Current medical office staff preparing for coordinator or office manager roles.
What You Will Learn
| Module | Title | Focus |
|---|---|---|
| Module 1 | Foundations of Healthcare Administration and Ethics | Healthcare team roles, terminology basics, and patient privacy. |
| Module 2 | Advanced Medical Office Flow and Patient Triage | Mapping the patient journey and prioritizing scheduling. |
| Module 3 | Digital Health Records and Information Management | EMR and EHR documentation and data security. |
| Module 4 | Medical Billing, Coding, and Financial Operations | Provincial and private insurance claims and daily reconciliation. |
| Module 5 | Patient Care Coordination and Professional Leadership | Referrals, follow-up care, and leading care teams. |
Final module hours and the course calendar are confirmed before classes begin. Tuition does not change.
Choose Your Path
Single Module (CPD)
Register for one or more modules to upgrade a specific skill.
- Time: 15 to 40 hours per module (2 to 4 weeks)
- Tuition: $390 per module
- Best for: medical office staff strengthening a specific area
- Credential: Certificate of Completion for each module
All Modules as a Bundle
Complete all five modules for the full Professional Certificate.
- Tuition: $1,800 (a saving of $150 over five single modules)
- Best for: newcomers and career changers entering healthcare administration
- Credential: Professional Certificate
Tuition and Key Dates
- Single module: $390
- All modules as a bundle (5 modules): $1,800
- Payment: pay per module under the Pay As You Learn Fee Structure
- Application deadline: the College must receive your application at least 30 days before the start date
- Start dates: see the current Schedule and Enrolment Status
Admission Requirements
Academic
- Ontario Secondary School Diploma (OSSD); or
- A recognized Canadian healthcare credential, such as a PSW Certificate, SSW Diploma, or RPN licence; or
- Evidence of current or recent employment (within the last 24 months) in a related occupation.
- Applicants aged 19 or older without a secondary school diploma may apply through the Mature Student Assessment.
- See the program-specific admission requirements. There is no maximum age limit.
International Applicants
- Applicants from any country are welcome.
- This program runs less than six months. A study permit and a Provincial Attestation Letter (PAL) are not required.
- Completion does not qualify a student for a Post-Graduation Work Permit (PGWP).
- See the Newcomer’s Skills Matrix.
Delivery and Assessment
100% Online
Self-paced study through the College learning management system (LMS), with real-time instructor support. Practical skills are assessed through instructor-monitored online evaluations.
100% In Person (Vaughan Campus)
Instructor-led classes with hands-on practical training. Attendance requirements are set out in the course syllabus.
In both formats, written examinations are completed online and are open-book. Online students must meet the College System Requirements.
Important Information
Please read before you apply
- “This program does not require approval under the Ontario Career Colleges Act, 2005.”
- The certificate is not a clinical licence and does not replace certifications required for regulated health professions.
- The College does not guarantee employment or salary outcomes.
Read the full Short Certificate and CPD Course Disclaimer and the Short Study Program Policies.
Ready to Apply?
Domestic and international applicants apply through the same portal. For questions about eligibility, call 1-905-499-3631, ext. 102 or 103, or email admin@ccecollege.com.
Canadian Career Education College (CCEC) is registered as a career college under the Ontario Career Colleges Act, 2005. College email comes only from @ccecollege.online, @ccecollege.com, or @cancollege.online.
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