How to Request Student Records

Need documents for a study permit extension? See Study Permit: Extend, Renew, or Restore.

A. Diploma, Certificate, Transcript, and Letter of Completion

• After graduation, you receive your official diploma or certificate, an official transcript, and a letter of completion. These are issued only after graduation.
• To graduate, you must pass all courses in the program and pay tuition in full. See the Academic Grading and Standing Policy.
• After your last course, follow the instructions emailed to you to begin the graduation process. Processing takes about 30 to 45 business days from the date you meet all graduation requirements.
• For questions, refer to your graduation portal email and contact the staff member named for your graduation process.

B. Duplicate Copies

After graduation, you may request a duplicate for personal use, or ask us to send a document to another school or institution. Submit the support form with your full name, student reference number, and the details of your request. Fees are listed in Record Keeping and Transcripts.

C. Interim Transcript

An interim transcript shows your progress in your program at the time it is issued. Current students who have started their program and completed at least one course can request one. Submit the support form with your full name, student reference number, and the reason for your request.